Politique d'expédition

SURNE FIT Shipping Policy

Last Updated: July 6, 2024

At SURNE FIT, we strive to provide you with the best possible shopping experience. This shipping policy outlines our procedures for processing and shipping your orders.

1. Order Processing

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

- Standard Shipping: 7-14 business days
- Express Shipping: 3-5 business days
- Premium Shipping: 1-3 business days

Please note that these are estimated delivery times and may vary depending on your location.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items and your delivery address. You can view the shipping costs on the checkout page before completing your purchase.

4. Free Shipping

We offer free standard shipping on orders over $100 for domestic customers.

5. International Shipping

We ship to most countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.

7. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request if the order hasn't been shipped yet.

8. Missing or Lost Packages

In the rare event that your package is lost or doesn't arrive within the expected timeframe, please contact our customer service team. We will work with our shipping partners to locate your package or arrange for a replacement.

9. Shipping Restrictions

Some items may be restricted for international shipping due to local laws or regulations. We reserve the right to cancel and refund orders for restricted items.

10. COVID-19 Impact

Please note that due to the ongoing global situation, there may be delays in shipping and delivery times. We appreciate your patience and understanding.

11. Environmental Commitment

SURNE FIT is committed to reducing our environmental impact. We use eco-friendly packaging materials whenever possible.

12. Contact Us

If you have any questions about our shipping policy or your specific order, please don't hesitate to contact our customer service team at contact@surnefit.com or Customer Service Phone Number.

By placing an order with SURNE FIT, you agree to this shipping policy. We reserve the right to modify this policy at any time without prior notice.

Thank you for choosing SURNE FIT for your fitness needs!

Note: This policy assumes certain details about your business practices. Please review and adjust the policy to ensure it accurately reflects your specific shipping procedures, especially those related to your use of Zendrop. You may want to consult with Zendrop directly to ensure all information is accurate and up-to-date.